Boarding runs to plan.
The count reaches the gate before the passengers do, so decisions get made with time to act on them rather than in the last five minutes.
Cabin baggage · Above the wing
Every cabin bag, counted and measured before boarding starts.
Type, size and per-passenger bag count against your own allowance rules — captured at the pre security access or even during boarding. Real time insights for planning and execution. The data and decisions arrive before the bags do.
What breaks today
No tag. No scan. No record.
A cabin bag generates no data anywhere in its journey. The bag exists and the operation is blind to it.
You find out at the door.
Gate-checking becomes a precaution rather than a decision — too early and you take bags from a cabin that had room, too late and boarding slips.
A policy you can't enforce in the moment.
Two questions an agent can't answer while boarding 180 people: is this bag too big, and is this passenger carrying more than their fare allows? The allowance sits in the DCS. The bags are in the queue. Nobody joins them up. Enforcement becomes a person eyeballing the flight quantity and a bag size — inconsistent between agents, argued with by passengers, and happening at the exact moment you can least afford a delay. Some passengers pay for their bag. Others just carry it on.
Estimated, never counted.
Airlines define policies and forecast passenger loads by route and season. Real-time cabin baggage is the number those forecasts don't have, so it gets estimated from load factor and fare mix instead of actuals. On time performance and passenger satisfaction suffer the most.
What changes
Your policy applies the same way every time.
Size and allowance checked consistently across agents, gates and shifts — not by eye, and not only when someone has time.
You can forecast the cabin.
Real numbers by route and time of day replace estimates drawn from load factor and fare mix. Definitive proof why the variance between locations, routes, time of day and season.
New data, no new process.
Cameras sit at the e-gate lanes. No new step or flow disruption for passengers, no new task for your teams.
How CarryOn Works
STEP 01
CAPTURE.
Cameras at the e-gate lanes image every cabin item as passengers walk through. Faces are blurred at capture. No change to passenger flow.
STEP 02
UNDERSTAND.
Each passenger is linked with their boarding pass to their flight. Every bag classified by type — trolley, backpack, personal item, laptop bag — and by size: overhead, under-seat, oversized. Counted per passenger and per flight, against your own allowance rules.
STEP 03
ACT.
The count reaches the gate before the passengers do, so staff planning and gate teams work from a number instead of an impression. Airlines and handlers can work together to optimise policies based on data driven intelligence.
What you get
The data. Bag count per flight in real time · type · size class against your own limits · per-passenger count for allowance checks · trend analysis by route and time of day. Data privacy and compliance filters ensure that only the relevant data is processed for legitimate business purposes.
Two ways to use it.
Build it into your existing systems.
The BagTalk API feeds data into your DCS, AODB or analytics platform. Open REST, documented.
Or use ours.
Dashboards for live counts, trend analytics and configurable alerts. Nothing to build or host.
Who it’s for
Airports
cabin baggage data across the terminal estate, where none exists today. Something to put in front of your carriers that no other airport can, and a stronger position in every conversation about why they should grow at your airport.
For AirportsAirlines
the operational picture before boarding, and a cabin bag policy applied the same way every time. Where the cabin bag is part of the fare, that consistency is worth money as well as minutes.
For AirlinesStart small.Prove the value.
Prove the value.
Scale with confidence.
The technology is ready and proven. We work with you to prove the value in your own environment, in line with your operational needs and support the business case needed before you commit to anything wider.
Validated in live airport environments with major airports, airlines and agencies in Europe and North America.